Michelle Couch-Friedman

Michelle Couch-Friedman is the founder and CEO of Consumer Rescue.

She is a consumer advocate, reporter, travel writer, mediator, and trained psychotherapist. Additionally, Michelle is the travel ombudsman columnist for The Points Guy, a contributing author at Fodor’s Travel, and the former executive director of the nonprofit Elliott Advocacy. During her six years managing all aspects of that organization, she resolved thousands of cases for troubled travelers and other consumers.

Michelle is a public speaker, and her expert guidance has been cited in MarketWatch, Consumer Reports, Travel & Leisure, The Wall Street Journal, Newsweek, Popular Science, CNN, CNBC, Boston Globe, CBS News, National Geographic, Travel Weekly, Reader’s Digest and more. You might even catch Michelle reporting on a situation on TV. 🙂 She is also a member of the Society of American Travel Writers.

Today, Michelle spends as much time as possible fiercely defending consumers while traveling the world solo and with her family.

info Subjects

General

Lifestyle
Travel

Specialties

Fixing travelers’ problems, national parks, road trips, European travel

notepad Skills

  • Blog posts
  • Articles
  • Case studies
  • Coaching
  • Copywriting
  • Content marketing
  • Editing
  • Feature writing
  • Investigative reporting
  • Media relations
  • News
  • Publicity
  • SEO
  • Social media
  • Web copy

Selected Work

As author, unless indicated otherwise.

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Cruise port scams and schemes: Here’s how to avoid them

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